Terms & Conditions

Use of this Web site is subject to the following terms and conditions:

The Web site is owned by DesignToPrint. All right, title and interest in all materials, images and data distributed by and displayed on the Web site ("Materials") are either owned by or licensed to DesignToPrint. DesignToPrint and its licensors retain all proprietary rights to the Materials. Except for downloading one copy of the Materials on any single computer for your own use, you are not authorized to and may not reproduce, copy, transmit, alter, frame, distribute, perform, prepare derivative works based upon, or display the Materials in whole or in part without first obtaining the prior written permission of DesignToPrint.

You may not transmit or send messages, inquiries, scripts, "spiders"" (other than search engine spiders), automated query programs, web crawlers, robotic programs, robots, or other similar devices to the Web site or its associated server, or otherwise use or access, electronically or manually, this Web site or its associated server, along or with others, in any manner which: (i) “scrapes,” copies, collects, stores, transmits or reproduces any Materials or data displayed on the Web site; (ii) imposes an unreasonable or disproportionate load on the Web site’s infrastructure or server, or otherwise adversely affects, restricts or inhibits any other user from using and enjoying the Web site; (iii) in any way diminishes or reduces the value of the Web site or any Materials displayed on the Web site or otherwise injures the Web site, DesignToPrint or its property; (iv) is threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent; (envy) constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law; (vi) violates, plagiarizes or infringes any of the rights of DesignToPrint or third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; (vii) contains a virus or other harmful component; (viii) contains advertising, promotions or commercial solicitations of any kind; (ix) constitutes or contains false or misleading indications of origin or statements of fact; (x) contains any virus, Trojan horse, worm, time bomb, cancelbot or other harmful or deleterious programming routine; or (xi) otherwise violates the limited scope of permission hereby expressly granted.

This Web site and all of its contents are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web site, that your use of this Web site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any software, hardware or other facilities, equipment or property you use in connection with your use of our Web site, and that DesignToPrint shall not be liable for any damages of any kind related to your use of this Web site.

From time to time there may be information on our Web site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability and other matters. DesignToPrint reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, and shall have no liability for or arising out of any such errors, inaccuracies or omissions.

You hereby agree to indemnify and hold DesignToPrint and its directors, officers, employees, agents and representatives harmless from all claims, liabilities, damages and expenses (including attorneys' fees and expenses) arising out of or relating to (i) your use of the Web site, or (ii) any alleged breach of these Terms of Use by you.

By using our Web site, you consent to the DesignToPrint Terms of Use as specified above. If you do not consent to these Terms of Use, please do not use this Web site. We reserve the right to amend these Terms of Use from time to time, and will post such amendments on this page. Therefore, please check back to this page regularly so that you are always aware of our Terms of Use. Your continued use of this Web site signifies your consent to these changes.

DesignToPrint's responsibility is limited to preparing your printing order and turning it over to the carrier for shipping. Shipping transit times vary and DesignToPrint assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. DesignToPrint is not liable for damages that occur during shipping. Pick up orders will be kept for 30 days from the send date of the pick-up notification email. If the order has not been picked up from DesignToPrint's facility within 30 days, it will be recycled. DesignToPrint reserves the right to modify the shipping option selected by you and retain any related difference in charges between shipping options, where DesignToPrint completes the job prior to the turn-around time selected by you and there will be no adverse material impact on the target arrival date.

Production Accuracy

Color— DesignToPrint will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth). Because of inherent limitations with the printing process, as well as neighbouring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with DesignToPrint, you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Colors may vary on substrate printing. (3%-5% deviation maximum).
Sizing— Custom printing is an art form, especially when it comes to oversized printing. We do our very best to deliver the requested size on your order.  There are many factors when printing at this grand scale, each step in the process of custom printing has its own tolerances and can add up in the end: the material shrinks/stretches, cutting, welding, sewing, etc. For that reason, we have an acceptable margin of error. All large format orders within >2% of overall size will be considered acceptable for delivery.
** If you need an exactly precise size or color match, please note this in your order, as additional charges will apply. **

Artwork Files

Our prepress department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to DesignToPrint. By submitting the artwork to DesignToPrint, you certify that you have the right to use the image(s) in your artwork files. DO NOT send any "one-of-kind", prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork. 

Under these Terms & Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, nudity, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order based on foregoing reasons or for any other reason, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.

No Liability for Errors

DesignToPrint is not liable for errors in a final product caused by any of the following reasons:

  • Spelling, punctuation and grammatical errors
  • Low resolution or low quality graphics and images
  • Damaged fonts
  • Transparency issues
  • Overprint issues
  • Artwork files that are not created following our specifications
  • Variances in color from the conversion of Pantone or RGB colors to CMYK
  • Errors in user-selected options such as size, quantity, material and finish
  • Duplicate orders submitted by the User
  •  Incorrect files uploaded
  •  Incorrect file orientation
  •  Incorrect or undeliverable shipping address
  •  Damage to products after delivery to user
  • User is responsible for reviewing their files and correcting any issues prior to placing the order.

Rights to Refuse a Job

DesignToPrint reserves the right to refuse to produce print or design any order we deem inappropriate, disrespectful or offensive.

Rights to Revise or change this Agreement

DesignToPrint reserves the right to modify, change, add, remove, update, revise this Agreement (Terms, Conditions and Policies) , at any time. All revisions and changes will be effective immediately.  

Custom Order Quote Accuracy

Quotations/Proposals are based on the accuracy of the specifications provided by the customer. DesignToPrint can re-quote a job at the time of submission if the said specifications have changed or do not conform to information on the original quote/proposal. Orders placed with DesignToPrint are to the client's knowledge correct, and there are no conditions or agreements relating to the order which is not written or accompanying said order. Quotes are only valid for 30 days, then rendered invalid.

Customer Files

1. Archiving, Backup & Saving of Artwork & Files

It is the customer's responsibility to Save, Archive or Backup a copy of the original Artwork or files.DesignToPrint is not responsible for loss or damage to media, artwork & files supplied by the customer.DesignToPrint assumes no responsibility for any mistakes and errors on customers supplied artwork or files. Additional charges may apply for fixing, editing, changes, corrections or any other work that may be required done on customers supplied artwork and files. Please save a copy or backup your artwork &files in a safe place prior to submitting it to us!

2. File Changes

Once a job has been sent to print or production, the process is final and changes cannot be made. After the job is completed any claims made will not be held against Designtoprint.com.

3. Online Proofing

Online Proofing is an optional $20 service we provide in which we allow you to check what your file will look like before it is printed - the file size, resolution, fonts, graphics, colors, margins, and overall positioning. If you would like our Online Proofing service, then please select YES in the dropdown menu.
Make sure all SPELLING, SIZE, AND DESIGN are CORRECT. Once you approve the proof(s), you are stating that the proof(s) are ready to print and cannot be revised or reprinted without additional costs. 
Please be mindful that your turnaround (48 hours or 24 hours) does not begin until we receive your approval. If shipping is needed, there will be additional transit time depending on the designated location. MAKE SURE YOU CAN GET YOUR ORDER ON TIME CHOOSING YOUR SHIPPING METHOD. We recommend adding 1 extra day to prevent any delay caused by UPS.
Sizing— Custom printing is an art form, especially when it comes to oversized printing. We do our very best to deliver the requested size on your order. We do our very best to deliver the requested size on your order.  There are many factors when printing at this grand scale, each step in the process of custom printing has its own tolerances and can add up in the end: the material shrinks/stretches, cutting, welding, sewing, etc. For that reason, we have an acceptable margin of error.


By using or shopping from this Web site, you agree to be bound by its terms of use and shall comply thereof. This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content and computer programs provided by or through the Site, and the subject matter of this Agreement. Amendments to this agreement can be made and effected by us from time to time without specific notice to you end. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.

Use of the site & prohibitions

The Site allows you to shop online.

Payments and processing of invoices

Design To Print has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Design To Print prior to the latter's acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, paypal or wire transfers. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. Design To Print has all the discretion to cancel or deny orders. Design To Print is not responsible for pricing, typographical, or other errors in any offer by Design To Print and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 15 days of the invoice date. For all but consumer purchases, Design To Print reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum rate permitted by law whichever is less. Every 30 days thereafter, you will continue to be charged an additional late penalty charge.

Return And Refund Policy

Given the personalized nature of printed products, we cannot provide returns/refunds on printed pieces unless there is a physical fault or defect with the item. If you feel that you qualify for a refund or a return, please contact us via email at sales@dtph.com, or via our toll-free number: 888-674-4033. All refunds/returns must be filed within 7 days of receipt of the product.


Shipping prices are calculated using the FedEx shipping calculator. You can determine your type of shipping (i.e., Ground, Freight, Second Day or Over Night) on our sales cart page. Oversize printing may have no shipping method other than freight. Our basic shipping method is FedEx Ground.

Risk Of Loss

All items purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Pricing And Description

The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. In cases of mis-priced in our catalogs in which the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.

Editing, Deleting and Modification

We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. YOUR CONTINUED PARTICIPATION IN OUR PROGRAM, VISIT AND SHOPPING IN OUR SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

Acknowledgment of rights

You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.


FRAUDULENT ACTIVITIES are highly monitored in our site and if fraud is detected Design To Print shall use all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

Warranty Disclaimer And Limitation Of Liabilities

We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed USD2,000 or the total price of the subject products paid or payable to you whichever is less.

We make no express or implied warranties or representations with respect to the Program or any products sold and offered in our website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products and services are provided on an "as is" and "as available" basis. You and understand and agree that your use of this site is at your own risk.


You agree not to disclose information you obtain from us and or from our clients, advertisers and suppliers. All information submitted to by an end-user customer pursuant to a Program is proprietary information of Design To Print. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.


Failure of the Design To Print to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.


This Agreement shall be governed by and construed in accordance with the substantive laws of Utah, without any reference to conflict-of-laws principles.

Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Utah, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.

The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein.

Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.

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