Terms & Conditions


Standard Terms and Conditions

The following terms and conditions of sale constitute a part of all purchase orders for the sale of products or good or services from Design To Print, a Utah corporation, to Buyer, and are the only terms and conditions which apply to such sales, except those terms with relate to prices, quantities, delivery schedules, and the description and specification of the goods or services set forth in the accompanying sales order or purchase order. Design To Print hereby objects to and rejects any other terms or conditions. Buyer’s acceptance of Design To Print’s products or goods constitutes its acceptance of the following terms and conditions.

Billing and Payment

Payments will be due before shipping unless otherwise specified in Design To Print’s invoice. Design To Print reserves the right to assess service charges of one and one-half percent (1.5) per month on overdue accounts. Price quotes may be exclusive of taxes, and Buyer agrees to pay applicable taxes, if any.

Proof Approval : Changes

The customer is responsible for reviewing their files and correcting any issues prior to approving the proof/ order. Once approved, you are stating that the order is ready to produce. After this point orders cannot be revised or reprinted without additional costs. Because of potential differences in equipment substrates, inks and other conditions between color proofing and production operations, a reasonable variation in color proofs and the completed goods or services will constitute a sufficient tender of delivery, entitling Design To Print to full payment.

Shipping / Delivery

Subject to any defective goods or services as described below, acceptance by Buyer of the goods or services will be Buyers determination that the goods or services are satisfactory to Buyer in all respects. All prices are F.O.B. Design To Print’s warehouse. To the extent Buyer wishes for goods to be shipped to Buyer, Design To Print will arrange for transportation of goods ordered by an appropriate means of transportation. From and after the time goods are delivered to carrier for transportation, Buyer will be responsible for risk of loss, theft, damage, or destruction of goods. Buyer will pay all transportation charges incurred after the goods are delivered to the carrier. Where Buyer furnishes special transportation instructions, any additional or special expenses will be exclusively borne by Buyer, including special handling, packaging, and additional freight charges.

Warranty, Repair And Refund Policy

Given the personalized nature of the products we produce, we cannot provide returns/refunds on custom built structures or any printed pieces unless there is a physical fault or defect with the item. Design To Print will repair or replace the goods or services, provided that such product or service is deemed defective by Design To Print. Performance of such repair or replacement will be Design To Print’s sole and exclusive obligation with respect to any defects in the goods or services, and Buyer’s rights to enforce such performance by Design To Print will be buyer’s sole and exclusive remedy with respect to any defects in the goods or services in limitation of any contract, warranty or other rights, whether express or implied, that Buyer might otherwise have under applicable law. Design To Print will not be liable for any consequential, incidental or special damages. Design To Print cannot warranty graphics installed on any bolts, side molding / bumpers, corrugated items, hardware and rub rails - seen most frequently on busses, coaches, RVs, boats and motor homes. Bolts, side molding / bumpers, corrugated items, hardware and rub rails are always problematic as their is very little surface area for the decal to adhere to, a portion of these areas faces up towards the sun (not +/- 10% of vertical) and many times they are not painted, not painted well or made from rubber or other surfaces that cannot be otherwise warrantied. If you feel that you qualify for a refund or a return, please contact management within 7 days of receipt of the product via email at sales@dtph.com, or via our toll-free number: 888-674-4033. The customer is responsible to return the items to Design To Print for inspection by management, and determined if a re-print, partial or full refund is mandated.

Indemnification

Buyer will pay all royalties and intellectual property license fees related to the goods or services, if any. Buyer will pay for any trade work, patent or copyright fees associated with the goods or services. Buyer will defend, indemnify and hold harmless Design To Print, it’s officers, directors, shareholders, employees, agents and affiliates from any and losses, costs, expenses liabilities, claims or damages (including attorney’s fees, expert fees and court costs) arising out of any and all suits or claims for infringement of any patent rights relating to equipment or materials incorporated in the goods and services.

Choice of Law and Forum

All transactions between Buyer and Design To Print, and any matters arising from or as a result of the sale of Design To Print’s goods or services, will be governed by Utah Law, without regard to conflict of law principles. Jurisdiction will be exclusively in the state or federal courts of the State of Utah, and the parties hereby agree to personal jurisdiction and venue in such courts. 175

 

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